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MyTruDate User Experience Survey
Nick Viano
2023-10-30T01:24:36+00:00
Introduction
Thank you for taking the time to complete our survey. Your feedback is important to us and will help us improve the MyTruDate App. Please be assured that all your responses will be kept confidential and anonymous.
Your personal information will not be shared with any third parties, and your responses will only be used to assist us in refining the app for our official launch in Q1 2024.
If you have any questions or concerns about the survey, please contact us at
marketing@mytrudate.com
.
App Installation
How easy was the app to download?
(Required)
1 (Very Easy)
2
3
4
5 (Very Hard)
App Navigation
How easy was it to find the Mind, Body and Soul sections of your profile?
(Required)
1 (Very Easy)
2
3
4
5 (Very Hard)
How easy was it to upload your pictures?
(Required)
1 (Very Easy)
2
3
4
5 (Very Hard)
How easy was it to start a conversation?
(Required)
1 (Very Easy)
2
3
4
5 (Very Hard)
How easy was it to find our Safety Tips?
(Required)
1 (Very Easy)
2
3
4
5 (Very Hard)
App Features
How often did you use the app each week?
(Required)
Once or less
2-3 times
4-5 times
More than 5 times
What features did you enjoy the most in the app? (Check all that apply)
Chat
Profile
Safety Screening
Safety Center
Customer support (submitting a support request)
Bookmark
The ability to search for and see other users
The design/user interface
Search Filters
Other
Other features you enjoyed
What features of the app did not work as expected or caused any problems? (Check all that apply)
Promo Code
QR Code
New TruDaters who match
Profile (Progress Bar)
Notifications
Account Settings
Safety Screening (Background Check or Identity Verification)
MyTruDate Optimizer (uploading photo)
MyTruProfile (My TruBio)
MyTruProfile (Mind, Body and Soul sections)
Chat
Waitlist
Safety Center
Submitting a ticket to Customer Support
Search Filters
Other
Other features that did not work as expected
App Performance
What was your experience with the responsiveness of the app? (Check all that apply)
The app crashed or froze frequently
The app was slow or unresponsive
The app did not save or sync the data correctly
App Satisfaction
How satisfied were you with the safety screening process?
(Required)
1 (Very Satisfied)
2
3
4
5 (Very Dissatisfied)
Would you recommend the app to a single friend looking for a partner?
(Required)
Yes
No
Maybe
What additional features would you like to see in the app?
Are there any features in the app that you would like to remove or modify?
Robot Check
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