FAQ

No Secrets,

Just Answers

What is MyTruDate?

What are the available subscription plans?

Who is eligible to be a part of the MyTruDate Community?

MyTruDate Code of Conduct

Are there any offenses that will automatically disqualify a person from being accepted into the MyTruDate Community?

How do I cancel my subscription?

How can I change my notification settings?

How do I edit my profile?

Who will be able to view my profile?

Is the signup fee refundable?

Why do you need to know my gender preference?

How do I create a MyTruDate account?

Can I change my profile information after creating an account?

How do I upload, delete or edit my photo?

What information is required to create a profile?

Can I remove my profile from the dating app?

How do I delete my account and remove my profile from the dating app?

How can I change my search settings?

What do I do if I’m experiencing trouble verifying my account?

User safety awareness and tips:

What types of background checks does MyTruDate perform on users?

How can I protect my personal information while using dating apps?

How do you ensure the accuracy and completeness of the background check information?

What happens if a user’s background check reveals a criminal record of an excludable offense or other concerning information?

How can I stay safe while using dating apps?

What should I do if I feel uncomfortable or threatened by someone on a dating app?

What should I do if I suspect someone is a scammer on a dating app?

What should I do if I am a victim of harassment or abuse on a dating app?

What is MyTruDate?

What are the available subscription plans?

Who is eligible to be a part of the MyTruDate Community?

MyTruDate Code of Conduct

Are there any offenses that will automatically disqualify a person from being accepted into the MyTruDate Community?

How do I cancel my subscription?

How can I change my notification settings?

How do I edit my profile?

Who will be able to view my profile?

Is the signup fee refundable?

Why do you need to know my gender preference?

How do I create a MyTruDate account?

Can I change my profile information after creating an account?

How do I upload, delete or edit my photo?

What information is required to create a profile?

Can I remove my profile from the dating app?

How do I delete my account and remove my profile from the dating app?

How can I change my search settings?

What do I do if I’m experiencing trouble verifying my account?

User safety awareness and tips:

What types of background checks does MyTruDate perform on users?

How can I protect my personal information while using dating apps?

How do you ensure the accuracy and completeness of the background check information?

What happens if a user’s background check reveals a criminal record of an excludable offense or other concerning information?

How can I stay safe while using dating apps?

What should I do if I feel uncomfortable or threatened by someone on a dating app?

What should I do if I suspect someone is a scammer on a dating app?

What should I do if I am a victim of harassment or abuse on a dating app?

FAQ

No Secrets,

Just Answers

What is MyTruDate?

What are the available subscription plans?

Who is eligible to be a part of the MyTruDate Community?

MyTruDate Code of Conduct

Are there any offenses that will automatically disqualify a person from being accepted into the MyTruDate Community?

How do I cancel my subscription?

How can I change my notification settings?

How do I edit my profile?

Who will be able to view my profile?

Is the signup fee refundable?

Why do you need to know my gender preference?

How do I create a MyTruDate account?

Can I change my profile information after creating an account?

How do I upload, delete or edit my photo?

What information is required to create a profile?

Can I remove my profile from the dating app?

How do I delete my account and remove my profile from the dating app?

How can I change my search settings?

What do I do if I’m experiencing trouble verifying my account?

User safety awareness and tips:

What types of background checks does MyTruDate perform on users?

How can I protect my personal information while using dating apps?

How do you ensure the accuracy and completeness of the background check information?

What happens if a user’s background check reveals a criminal record of an excludable offense or other concerning information?

How can I stay safe while using dating apps?

What should I do if I feel uncomfortable or threatened by someone on a dating app?

What should I do if I suspect someone is a scammer on a dating app?

What should I do if I am a victim of harassment or abuse on a dating app?